rto.legal

(e) z@rto.legal | (t) 0478 393 502

rto.legal – legal and compliance services, only for RTOs

rto.legal is a commercial law and compliance firm operating out of Brisbane, Queensland, and focuses on exclusively supporting the legal and compliance needs of Registered Training Organisations (RTOs) and those seeking to become RTOs throughout Australia.

The firm provides support to RTOs through the delivery of high-quality and cost-effective legal and compliance services based on a deep understanding of the RTO business, and a flexible and highly competitive fee structure.

Why rto.legal

Because we’ve been there, and we understand.

We understand: (a) what you went through to establish your RTO; (b) how much time, money and hard work you invested to make it a success; and (c) in the current environment, what you need to do to keep your investment safe.

The investment required start and operate an RTO is significant.

This risk of potentially losing everything because of regulatory non-compliance is ever present.

ASQA is growing increasingly intolerant of non-compliant operators and is more inclined to impose sanctions including cancelling existing registrations or rejecting initial applications for registration.

Many people, despite having strong cases, cannot afford to pay the legal fees needed to challenge ASQA decisions.

Consequently, they accept decisions that they may feel were baseless or unfair.

There is no doubt that adherence to the VET Quality Framework is a must for all RTOs and those seeking to become RTOs.

However, no-one should have to accept a baseless or unfair decision because of the potentially high legal fees associated with challenging such a decision.

We are here to help by supporting you with high-quality legal and compliance services and a flexible and highly competitive fee structure.

Services and capabilities

We offer a full commercial law and compliance services including in relation to the following.

  • Contesting ASQA decisions – litigated and un-litigated.
  • Applying for initial registration, meeting the requirements of ongoing registration, making changes to a registration and renewing or withdrawing registration.
  • Continuing compliance with the VET Quality Framework.
  • Representation on ASQA audits.
  • Intellectual property within RTO course materials.
  • Training partnerships, sub-contracting and training delivery.
  • Business disposals and acquisitions.

Our Principal

The firm is led by its principal, Zmarak Zhouand.

  • Zmarak is a lawyer qualified in Australia and New York with almost 20 years experience.
  • He focuses exclusively on the vocational education and training (VET) sector.
  • Zmarak has worked in-house and in private practice in Australia and abroad – with leading law firms and major businesses.
  • He has owned and been the CEO of CRICOS and domestic RTOs.
  • Zmarak understands RTOs and the complex legal and compliance environment in which they operate.
  • He is technically strong, commercial and provides high-quality, practical and cost-effective services.
  • Zmarak’s services are based on a deep understanding of his clients’ requirements in the context of their business objectives.
  • He works with his clients to build strong relationships and is generally available 24/7.
Admissions/Memberships Qualifications (University/HE) Qualifications (VET)
Legal Practitioner, New South Wales, Australia, 2011 (Post-Grad) Bachelor of Laws, University of New England, 2000 Diploma of Training Design & Development
Member New York Bar Association, 2014 Bachelor of Laws, Southern Cross University, 1998 Diploma of Quality Audit
Member, Queensland Law Society, 2019 Graduate Diploma in Legal Practice, College of Law, 2001 Graduate Diploma in Strategic Leadership
Fellow, Chartered Institute of Arbitrators, 2017 Diploma in International Commercial Arbitration, Chartered Institute of Arbitrators, 2016 Graduate Diploma of Portfolio Management
Advanced Diploma of Leadership & Management
Diploma of Leadership & Management

Fees

 Our fees are very competitive and we are generally flexible regarding fee arrangements.

We understand that clients may have different levels of ability to pay costs.

We provide full costs disclosure on every matter, both initially and on an ongoing disclosure basis.

We are open to both fixed-fee and time-based costing (with or without a fee cap).

In dispute matters involving ASQA, we are also happy to look at contingency fee arrangements – where you only pay if we succeed in your case against ASQA – subject to conditions.  We will consider contingency fee arrangements on a case by case basis.

Overall, we believe that fees for my services should be fair and reasonable, having regard to all the circumstances of the instructions. The circumstances which may affect the level of fees include the following.

  • Time spent on the matter
  • Monetary amount involved
  • Specialist legal knowledge required
  • Number and length of documents
  • Place and time of day at which the work was carried out
  • Importance and urgency of the matter to you
  • Complexity of the matter.

Time spent on a matter will be one, but not the only factor considered in assessing the level of fees to be charged.

We will always be willing to discuss the basis for charging a matter at the outset.

Our values

It is an honour to serve our clients in their moments of need.

We serve our clients with a dedication to excellence, responsiveness, and caring and always with a sense of humble appreciation for the trust placed upon us.

Our lifeblood has always been and always will be the recommendations of clients.

Our success depends the satisfaction of our clients.

The best marketing we can do is good work.

We aim to exceed expectations.

We focus on results, not activities.

We view every client’s problem as if it were our own.

We believe that every client should receive not only a high level of legal representation but also a feeling of service and caring.

No result is positive and no victory is absolute if a client has felt that their needs were not understood and addressed or that they did not receive our very best.

Publications

“Can you register an RTO just to sell it?”, by Zmarak Zhouand, 9 May 2019

“Can I sue ASQA for damages?”, by Zmarak Zhouand, 9 April 2019

“What to do if ASQA cancels your RTO registration” by Zmarak Zhouand, 2 April 2019

Careers

We have a friendly yet professional approach to everything we do.

We have a commitment to career development and we provide our people real opportunities to develop within the firm.

If you are an experienced lawyer, paralegal or legal secretary, please forward your CV together with a covering letter to z@rto.legal

Contact

Email: z@rto.legal

Phone: +61 478 393 502

Web: www.rto.legal

Copyright 2019 Zhouand Pty Ltd ACN 630 717 976

rto.legal is the registered business name of Zhouand Pty Ltd ACN 630 717 976, an incorporated legal practice registered with the Queensland Law Society in Queensland, Australia.

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